Contact Support
When you purchase solutions from Focus Enhancements, you not only receive reliable products that deliver superior performance every day, but you also receive expertise, service, and support from veteran media professionals.
To have a Focus Enhancements support representative contact you, please email Support with your contact details, product name and description of issues. Any personally identifiable information you submit will be governed by and treated in accordance with our Privacy Policy.
For Support needs call: 408-866-8300, Option 4
or
Email North American Support Now
For European Support needs, Email European Support Now
Focus Enhancements is no longer accepting RMA's or Support calls on the following products as they are no longer supported:
- Command Post
- DVP Pro (8000/1200/1600/2000)
- Firefly (two channel model FMP0203 or FFP0401)
- Firewriter
- FSHDD-1 40GB
- Harmony 4 (H4)
- HDFocus
- HX-1
- HX-2
- Mantis (MMP model)
- MX-1
- POP Player (POP 400/POP 800)
- Powerscript 1000
- Powerscript 4000
- ProAV 1280 (ProAV RM)
- ProAV 1600
- ProAV 1600 PCI
- Quadscan Elite
- Reeltime 1/2/4 (RTR1000/RTR2000/RTR4000)
Focus Enhancements would like to further improve and enhance your technical support experience, but we can't do it without your valuable feedback. Please take a moment to answer the a few questions. Take Survey Now
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